ubricHelp
Help/Troubleshooting

Troubleshooting

Blocked crawls, unchanged scores and missing pages.

When a crawl or a score does not behave as expected, start here. These guides cover a crawl blocked by bot protection, a score that did not change after a fix (usually caching or JavaScript rendering), pages missing from your report, and how to read a failed or partial crawl.

My crawl was blocked
Why firewalls and bot protection block a crawl, and how to let the Rubric crawler through.
5 min read
My score didn't change after a fix
Caching, JavaScript rendering and re-running: why a fix may not show up yet, and how to make it.
5 min read
Pages missing from my report
Crawl limits, sitemaps and the pages Rubric skips on purpose.
5 min read
Understanding a failed or partial crawl
When a large or protected site returns only part of a report, and what that report still tells you.
5 min read